Help Desk and End-User Support

  • Tier 1–3 technical support (remote and onsite)

  • Incident ticketing and service request management

  • Device setup, configuration, and troubleshooting (Windows, macOS, mobile)

System Administration and Maintenance

  • Windows/Linux server administration

  • Active Directory and Group Policy management

  • Patch management and system updates

Cloud and Virtualization Services

  • Microsoft 365, Azure, AWS, or Google Workspace support

  • Cloud storage and backup solutions

  • Reseller of FedRAMP authorized solutions

  • Cloud architect support

Cybersecurity and Compliance Support

  • Endpoint protection and threat monitoring

  • Vulnerability scans and remediation

  • Support for compliance frameworks (e.g., NIST 800-53, CMMC, HIPAA)

  • Business impact analysis and risk prioritization

  • Cybersecurity architecture support