Project Description


Project leaders introduce change and innovation, manage and build high performing teams and lead through internal and external political challenges. Moreover, they influence and determine strategies and are decision makers within the project team. Their role ultimately determines the type of culture that the team will aspire to. This course allows professionals to discover and apply the leadership skills that are necessary for program and project managers to fulfill the mission and vision of their program and agency.

The course covers a broad range of organizational leadership skills that are focused on the challenges that government employees face. It focuses on the importance of communication, adaptive leadership, conflict management, negotiations, decisions, innovation and creativity.

Learning Objectives

  • To explain the importance of team building and building strategic stakeholder and work relationships
  • Methods of effective communication with various stakeholders within a program
  • Describe the difference between power and influence and how it is used within a program
  • Describe how to work through negotiations to get to consensus
  • Describe effective decision-making tools and techniques
  • Provide detail overview and application of adaptive leadership techniques, which focuses on leadership challenges and how to effectively develop strategies and solutions
  • Discover conflict profiles, when and how to use them
  • Learn how to develop a culture of creativity and innovation

Course Details

  • Course Length –2 days
  • Continuous Learning Points (CLPs) – 16
  • Graded Materials Include:  Attendance of all Instructional Hours, Participation, Course Exercises, and Assessments
  • Does SCC offer this course virtually? Yes, via WebEx, Adobe Connect, Microsoft Teams, Google Meets, or Zoom for Government.

*It is recommended that FAC-P/PM courses are taken in order.


Course ID

FPM 234

Course Length

2 Days



Delivery Method

Course is available In-Person and Virtually

To request this course, email us at: